Fees and Funding

Wisteria House accepts funding paid by Plymouth City Council with an additional top up paid direct to the home.  Using their category system for April 2022 - April 2023, Plymouth City Council would pay Wisteria House direct  the following amounts - 'Standard' £617.00, 'Enhanced' - £610.00 and 'Complex' - £683.00, each category would normally be based on the number of care hours required to support an individual assessed by Plymouth City Council

   To April 2023

For all bedrooms (or fee's paid part by Plymouth City Council and part private top up) the fee's will depend on the room available.  At present weekly rates for our private rooms start from £940.00 for single without ensuite, from £975.00 for a single with ensuite, we have some larger ensuite single bedrooms from £1,050.00 and a few particularly large ensuite single bedrooms from £1,100.00 and one single room with a separate adjoining lounge at £1,400.00 per week.

The bedroom weekly fee rate would include general assistance with personal care, quality of life (stimulation, activities, trips out, relationship care, etc), all meals, drinks and snacks.

Additional charges for individuals who require more assistance are usually antcipated for a residential care home, most additional fee's are for assistance with their mobility.  For example an individual who requires one member of staff to assist with all transfers/mobility there is additonal £75.00 per week, if an individual requires one member of staff to assist for a long period of time an additional charge of £100.00 per week. If an individual requires two members of staff to assist with all transfers it is additional £150.00 per week. For individuals who require long periods of assistance during the nights an additonal £150.00 per week. For full assistance with meals this would be calculated upon staff time required.

Wisteria House charges the normal agreed weekly fee while an individual stays in hospital. Wisteria House 'reserves the right' to charge the agreed weekly fee, until all personal effects have been removed from the bedroom when the individual is no longer is living in the home, we also reserve the right to invoice for the disposal of unwanted items left in a room.   

To have further understanding of each indvidual fee please do not hesitate to ask registered manager Leanne.

All private rooms (or private top up) will be charged at one month in advance. 

I have owned Wisteria House our sister home in Stoke, Plymouth for 23 years and our Plystock home for 5 years, to date all yearly increases have been in line with Plymouth City Council yearly percentage fee increase, normally in April each year.

For funding paid by Plymouth City Council or Continuing Health Care (CHC) your social worker will be able to explain further.

    Extra costs

Toiletries, hairdressing, clothing, outside entertainment (singers, minibus trips, etc), chiropodist, taxi’s (normally to and from hospital appointments), staff time to appointments outside of the home, alcohol, takeaways, personal telephone to bedroom, satalite television, inappropriate or insufficient continence aids supplied or not supplied by the NHS, etc are all charged as extra costs.

Last year most people did not exceed £30 per week. This amount varies from person to person, for instance ladies who have a perm and regularly have their hair set each week and men who like to drink alcohol will incur higher costs. If a fixed amount is required this can be arranged, to allow for individuals, families and friends to budget accordingly.

Wisteria House does not make a profit or charge for the assistance with any extra costs incurred.